Customer story · Ranchi, Jharkhand
City Fitness runs 2 branches on FitCore — from paper register to software
City Fitness (Ratu Road & Kanke Road, Ranchi) manages members, biometric attendance, GST billing, WhatsApp reminders and personal training from one dashboard — every day.
2
branches, one login
Biometric
SecureEye devices, cloud-push
WhatsApp
auto renewal reminders
GST + UPI
billing & collections
The problem before
Like most Indian gyms, operations lived in paper registers and memory — who has paid, whose membership is expiring, who actually came to the gym this week. With two branches, keeping track manually meant missed renewals, no clear picture of collections, and hours spent on accounts instead of members.
What runs on FitCore now
Member management
Full member profiles with photos, plans, renewals and attendance history — replacing the paper register.
Biometric attendance
SecureEye fingerprint devices at the door push punches to the cloud automatically — no static IP, no manual entry.
GST billing + UPI
GST-correct invoices and UPI payment links sent on WhatsApp; collections tracked per branch.
WhatsApp reminders
Renewal and pending-fee reminders go out automatically — no more checking the register to see who's due.
Personal training
PT plans, session scheduling and per-trainer tracking for both branches.
Two branches, one login
Ratu Road and Kanke Road managed centrally — same members, same reports, branch-wise breakdowns.
How long it took to go live
Day 1
Gym registered on FitCore, plans configured, first members added — live the same day.
Week 1
Existing member register imported; QR check-in running at the front desk.
Week 2
SecureEye biometric devices connected via cloud-push (ADMS) — fingerprint punches flow in automatically.
Ongoing
Daily operations — billing, renewals, PT sessions and attendance — run entirely from the FitCore dashboard.
Support in Hindi, on WhatsApp — device setup included. Issues raised by the gym are typically fixed the same day.
Aapke gym ke liye iska matlab
- Renewal reminders go out automatically — no member is lost to "I forgot".
- Fingerprint attendance flows straight from the machine into the software — no static IP or separate server needed.
- GST-correct invoices and UPI links on WhatsApp — the full collection picture in one place.
- Two (or more) branches on a single login — with separate per-branch reporting.
- A 14-day free trial — no card, and we help with the setup ourselves.
FitCore by Encoders Software Pvt Ltd · gymerp.encoderssoftware.com · Made for Indian gyms